Frequently Asked Questions

All your questions answered here, if you still have more
questions regarding our service, kindly contact us.

Yes, Priority Mail $50 worth of insurance, for Priority Mail Express you get $100 worth of insurance. You can add more insurance if you would like- You can purchase InsurePost insurance if the label has not already been scanned at the mail center. Navigate to www.insurepost.com Select Insure Now (listed under the headline “Instant Shipping Insurance Protection). Register an account or opt to Insure My Shipment as a Guest. Enter your shipment details. Provide your payment information. Your shipment is now insured!

For USPS, The max is 108” (L+W*2+H*2)

If there’s an issue with your shipping label you can contact our team and we will assist with any modifications.

There’s no wait time. Submit your information for your customers and print your labels instantly.

Yes, if you ordered and want to cancel, you are eligible for a refund only for the first 30 minutes. But, if you haven’t notified us within 30 minutes of ordering, we are not obligated to any refunds.

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